You will be an experienced Analyst, comfortable working as part of an agile scrum development team, focused on supporting the team to understand business nuance and deliver high-quality, robust, solutions for CloudPay’s customers.
Daily Duties and Main Responsibilities will include:
- Engage with Agile Teams, Payroll/Implementation Specialists, Customers and Executives across the enterprise to understand business processes, identify user needs and objectives, and propose suitable solutions
- Synthesize and analyse information from multiple sources, decompose high-level requirements into detailed specifications, and abstract low-level information into a clear understanding of the problem-solution domain
- Help to drive alignment and clarity on business goals and priorities, and help to steer development activity towards delivering fit-for-purpose, fit-for-use solutions that may span product lines and multiple business domains and/or deliver business process change.
- Handle the elicitation, analysis and management of more complex requirements, where the size and complexity of the requirement may impact multiple business processes/areas, and may span several concurrent backlogs with interdependencies
- Proactively collaborate with stakeholders in requirements elicitation and scoping, managing changes, user acceptance testing and in various touchpoints throughout the solutions delivery cycle
- Manage a development backlog, ensure stories are ordered in a logical manner incorporating feedback from stakeholders and working collaboratively with the team to successfully deliver product releases
- Develop and maintain documentation on business use cases, user stories, workflows, specifications and other resources to aid in future expansion and maintenance of deployed solutions
- In collaboration with the Product Owners, sets the governance process for prioritization decisions and requirements change management
Attributes and Experience Required:
- Comprehensive experience working as a Technical Analyst, Business Analyst, or Product Owner
- Proven experience in requirements management, technical business analysis and solutions design definition
- Strong interpersonal skills, analytical and detail-oriented
- Solid organisational and planning skills
- Strong collaboration skills
- Business-level spoken and written proficiency in English
The following would be an advantage:
- Experience in technical business analysis of enterprise-level solutions in payroll, banking or finance
- Experience in software/solutions development or a related field
- Experience working as part of an agile development team
Package and Benefits:
- Competitive annual salary and benefits package
- 18 days annual leave plus public holidays
- Birthday leave
- Earned Wage Access (via CloudPay Now app)
- Flexible Hybrid Working
- 10 days sick leave
- HMO
- Personal and professional development opportunities
- Friendly working environment
CloudPay is committed to being an equal opportunities employer.